Questions, answered.
Can't find what you need here? Email clearslip@proton.me and we'll get back to you.
Where do I find my payslip?
Log in to ESR self-service (my.esr.nhs.uk, or your trust's own ESR URL). Go to My Pay > Pay Documents and download it as a PDF. If you don't have your login details, contact your trust's HR or payroll team.
Is my payslip uploaded anywhere?
No. Payslips, receipts and documents are processed entirely on your iPhone and are never uploaded to ClearSlip. No ClearSlip server ever receives them. The only request the app makes is for published pay scale data, which carries no personal information.
What is a D0 NONCUM tax code?
D0 means all your income from that employer is taxed at 40% with no personal allowance. NONCUM means it's calculated month-by-month rather than across the year. This is common when starting a new NHS role mid-year, and can mean you're overpaying tax.
Can ClearSlip tell me how much tax I owe, or whether I need to do self-assessment?
ClearSlip organises your records and helps you identify deductions, and the year-end checklist flags when self-assessment may apply — but it does not calculate tax liability or provide tax, financial or pension advice. Always verify your position with HMRC guidance or a qualified accountant before filing.
Does it work for all NHS trusts?
ClearSlip reads payslips generated by ESR (Electronic Staff Record) — the system used across NHS England and Wales. Scottish NHS payslips (eESS/SSTS) use a different system and aren't supported yet.
I have income from locum work or private practice. Can I add that?
Yes — additional income can be logged manually, split between personal and company-paid, for the year-end checklist.
What are pension tier warnings?
NHS pension contributions work in tiers rather than a sliding scale: crossing a threshold raises the contribution rate on all your pensionable pay, not just the amount above it. That can mean a small pay rise leaves you barely better off, or worse off. ClearSlip flags when your pay is close to a threshold — it's a warning, not pension advice.
Which iPhones can read receipts?
Receipt reading uses Apple Intelligence, so it needs an Apple Intelligence–capable iPhone. On other iPhones, you attach the receipt and type in the details as normal — nothing else changes.
What happens if my ClearSlip Pro subscription lapses?
Your records stay exactly as they are. Restoring from a backup is free, deliberately, so you can always get your records back even without an active subscription — only creating a new backup and the other Pro features need it to be active.
How do I restore my purchase?
There's no ClearSlip account, so Pro is tied to your Apple Account. Use the restore purchases option in Settings, signed in with the Apple Account you originally subscribed with.
How do I send a parse report?
If a payslip doesn't read correctly, open it and choose to send a parse report. Names, numbers, addresses and your trust's name are removed first, and you see the report before it sends — through your own email app, to clearslip@proton.me.
Is this financial advice?
No. ClearSlip gives estimates, not financial, tax or pension advice. Figures depend on the payslips you add and the information you enter.